RESPONSIBILITIES & ACCOUNTABILITIES

1. Handle all necessary e-commerce related transaction, documents and records in the systems. Support the end-to-end fulfillment of online orders and related processes on a daily basis.
2. Check and process daily incoming transaction in the system. Ensure smooth processes in purchasing, receiving, checking, listing, storing, selling, picking, packing and delivering. Avoid no-stock, wrong-product or late-delivery situations.
3. Communicate and follow up delivery discrepancies, errors in records, documents etc. Ensure customer satisfaction by timely deliveries and meeting their service expectations.
4. Update and manage online channels’ content such as marketing content and company information
5. Support in implementation of all onsite marketing campaigns
6. Assist in maintaining online channels’ page catalogue
7. Attend to Online Channels customer service enquiries pertaining to product exchange, customer login issue and delivery status.
8. Evaluate and report results and effectiveness of marketing campaigns and sales transaction
9. Assist and follow up on quotations, purchase orders, invoices and other documents
10. Take up and support any other necessary ad hoc projects or works.

REQUIREMENTS & SPECIFICATIONS

1. Diploma/Degree or equivalent qualification is preferred but not required.
2. Min, 1-2 years’ experience in e-commerce, retail or relevant industry.
3. Technically savvy, with proficiency in use of computer applications.
4. Able to work in a fast-changing environment and multi-task.
5. Able to work and handle office operations independently without supervision and also as a team player.

Responsibilities:

As a Retail Assistant, responsible for selling and explaining the functions and qualities of good, assisting customers by pointing out or demonstrating features and merits, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment.

Requirements:

No experience required. Able to stand and walk for hours to attend to customers. Work 7.33 hours a day, 6-day work week with rotating shifts.

Responsibilities:

As a cashier, assist customers in the in-store checkout process, attend to customers’ queries and implement current promotional events during the checkout process.

Requirements:

No experience required. Pleasant, polite and customer service oriented. Work 7.33 hours a day, 6 days per week with rotating shifts.

RESPONSIBILITIES & ACCOUNTABILITIES

1. Follow delivery schedule, stock orders, instructions from Warehouse Manager and respective supervisors. Ensure timely deliveries every day.

2. Work with driver, warehouse and outlet staff, to load and unload goods properly and efficiently.

3. Assist the driver to ensure safety at all times, when driving, parking, loading and unloading.

4. Work carefully to avoid losses or damages of vehicle, equipment, goods and other items.

5. Perform any other task to facilitate warehouse and company’s operations.

REQUIREMENTS & SPECIFICATIONS 标准及规格

Relevant experience preferred but not necessary.

Physically healthy. Able to handle large quantity of stock on a daily basis, using hand-carry, trolleys, pallet jets & other equipment.

Preferably able to speak and understand simple English.

Possess a good and positive work attitude.

Able to communicate, work well with colleagues and follow company’s instructions.

Work 5.5 days per week, rest days on Sundays. Able to work long hours, weekends and public holidays when necessary.

Responsibilities:

Responsible for the safe storage and handling of physical stock in the Warehouse.

Receive stock from suppliers and overseas containers, and move them into proper storage.

Issue stock and move them out to the loading bay and vehicles for daily deliveries.

Requirements:

Physically fit and able to handle heavy goods.

Possessing a forklift licence is an advantage, but not required.

Perform any other tasks as required in the Warehouse department.

5.5-day work week. Able to work overtime, weekends and public holidays when necessary.