At myCK, we adopt a transparent pricing approach and maintain consistent pricings for majority of our product offerings with our brick-and-mortar stores.
Our multi-tiered delivery fee structure, consisting of a delivery and Service Fees, is to provide more flexibility for shoppers to vary their basket sizes and optimise savings for their online purchases. The delivery fee is the cost of transportation to bring your order to your doorsteps and service fee partially covers the costs of processing, picking and packing orders.

We currently offer the following delivery options:

Delivery typeWeightDelivery FeesService FeesDelivery Period
Standard<5kg$4.99$3.993 to 5 days
Monday – Sunday
9am – 10pm
>10kg$7.99
>20kg$9.99
>30kg$16.99

Yes. Keeping in mind with delivering the best value for our customers, we offer the following promotions for Shipping and Service Fees with a min. order of $20 nett:

Delivery typeWeightPromotional
Delivery Fees*
Promotional
Service Fees*
Delivery Period
Standard<5kg$1.99Waived3 to 5 days
Monday – Sunday
9am – 10pm
>10kg$4.99
>20kg$6.99
>30kg$15.99

*Limited redemptions

The fee will still apply since the service rendered. You can submit your enquiry via our web form below or email us at [email protected]

Yes, you may track your orders via your ‘Order History’ under ‘My Account’, after logged in. Tracking number will be provided to you once order is processed.
1. To track your online order or delivery details, kindly go to “Order History” under “My Account”. You will find your parcel tracking number.
2. You may track the status of your order via https://www.jtexpress.sg/trackmyparcel or contact J&T at 69396399.
3. If you are unable to locate the order via J&T’s tracking page above, we are likely still packing it. You can submit your enquiry via our web form below or email us at [email protected]

Yes. For home delivery, our courier service will send a SMS to notify you on the delivery.

If the first delivery is not successful, our courier service will contact to arrange the next delivery.

Unfortunately, we do not deliver internationally at the moment.