1. Log on to www.myck.sg

2. To add items to your cart, click on ‘Add to Cart’ with your desired quantity.

3. To review your items, click on the ‘Cart’ icon located at the upper right corner of the page.

4. Select items you wish to purchase and if you have an applicable ‘Promo Code’, enter it and click on ‘Apply’. Changes will take effect once you have successfully entered the code.
When you’re ready to place your order:

5. Click on ‘Checkout’.

6. Fill in your preferred Shipping Address, Shipping Method and Payment Option then click on ‘Place Order’ to proceed with the payment.

You will receive a confirmation email shortly after you have successfully placed your order.

You can track your order status via Orders if your order was made while signed in. Your order status should show ‘Paid’ and you should have received an order confirmation within 24 hours of placing your order.

Unfortunately, once you successfully make an order, we’re not able to make any further changes like shipping method upgrades or change in quantities for your purchase. As myCK is not liable for replacements or refunds for parcels that have been delivered to incorrect addresses provided, we always suggest reviewing your cart and shipping details before checking out.
For further enquiries, please contact us at [email protected]

To check on your e-vouchers details, including expiry dates, you may access these information via ‘My Rewards’ in ‘My Account’, after logged in.

eVoucher issued will be automatically stored into your account and ready for your redemption immediately. As these eVouchers are tagged to your account, there are non-transferrable.

Yes, myck.sg is secured with Secure Socket Layer (SSL), which encrypts all your personal information so that these information remains only with us. Other than that, to enhance security, we do not store your credit card information. Upon check out, you will be re-directed to our payment gateway provider secured site and also 3D secure site for one-time pin input, in order to complete the transaction successfully.

You can place an order and choose to pay using any Credit/Debit cards or Paynow.

Unless explicitly stated, myCK guarantees that the products sold online will have a minimum of 9 months shelf life upon delivery. You may return & get refund if you have issue with the products.