Privacy & PDPA Policy
C K Department Store will always seek your clear consent on the use and disclosure of your personal data for any clear and specific purposes. You can also withdraw consent by contacting us at [email protected].
Customers’ Personal Data Collection
When our customers visit C K Department Store or our website www.myck.sg, information is collected during the following:
- Customers participate in a competition, lucky draw, redemption, survey or other sweepstakes.
- Sign up to receive our mailers, alerts or newsletters.
- Contact us for enquiries, feedback or request for assistance via website or email.
- Filling up our feedback form which is retrieved from outlets.
- Filling up Customer Goods Return/ Order Form from outlets.
C K Department Store will use your Personal Data and information that we obtain from various sources for the purpose of providing you with Goods and Services. In the course of providing you these Goods and Services, C K Department Store may store, process, disclose and use data collected for the purposes intended to fulfil the delivery of Goods and Services to your needs.
C K Department Store does not sell or rent your Personal Data to any third parties. We will not disclose Customer’s Personal Data to any third parties except where necessary to provide Goods and Services you have consented to receive, or where we are required by laws.
C K Department Store may store some information (commonly known as a ‘’cookie’’) on the Customer’s computer. ‘’Cookies” are pieces of information that a website transfers to the Customer’s hard drive to store and sometimes track information about the Customer. A “Cookie’’ helps the Customer with a more customized service. C K Department Store uses “Cookies” to track Customer’s visits to our website and how our website is being used; so that we know how to improve our website for better customer navigation experience.
Notwithstanding the above, the Customer can block or erase “Cookies” from his/her computer if the Customer wants to by referring to the documentation contained in the Customer’s browser.
C K Department Store aims only to collect Customer’s Personal Data that is reasonably necessary to provide Goods and Services to our Customer. Access to Customer’s Personal Data is limited to authorised employees who we believe reasonably require such access to serve your needs. C K Department Store shall provide secured protection to Customer’s Personal Data that is comparable to the protection under PDPA.
All Customers have the option to withdraw their consent to the use and disclosure of Personal Data which the request can be made to [email protected]. Kindly note that relevant documents will be requested by our officer before permitting the withdrawal.
In exceptional cases, we reserve the right to deny you access to your Personal Data and may provide an explanation as required by applicable laws.
Personal Data will be held for as long as it is necessary to fulfil the purpose for which it was collected.
If you have any questions or concerns about our Customer’s Personal Data Protection Policy, please email us at [email protected]